Shipping Price
Shipping times
Dispatch can take 3 to 5 days it may take slightly longer for tracking to be emailed, each item often has a individual tracking code.
| US & Canada | UK & EU | INT |
| 6 – 24 business Days | 6 – 25 business Days | 10 – 27 business Days |
After 30 business days if the order has not arrived please contact us for a refund / replacement
Potential Delays
Please note that orders might get delayed for the following reasons:
- The order is pending a credit approval and verification.
- Product going through customs
- An order which requires customization.
- An order is shipped to the remote country.
Most orders are usually shipped within 3 business days. However, in peak seasons, shipment can take up to 5 business days. Once your order has been shipped, you’ll receive an email reflecting that your order has been shipped, along with tracking number(s).
Return Policy
Returns
- Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- Several types of goods such as items on sale are exempt from being returned and or refunded.
- To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
with obvious signs of use, that the item has been opened, any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@streetgarm.com
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@streetgarm.com
Shipping
To return your product, you should mail your product to address provided by customer service team at info@streetgarm.com.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.